Harley Davidson Motor Mount Service Bulletin: What You Need to Know
As motorcycle enthusiasts, we understand the importance of keeping our bikes in top-notch condition. One crucial aspect of maintaining a Harley Davidson motorcycle is ensuring that the motor mount is functioning correctly. The motor mount is responsible for securing the engine to the frame, and any defects or excessive vibration can cause significant issues. Fortunately, Harley Davidson has released a Harley Davidson motor mount service bulletin
The Harley Davidson Motor Mount Service Bulletin provides information on unanticipated motor mount issues and provides solutions to ensure the safety and reliability of the motorcycle. The service bulletin may be relevant to specific motorcycle models, and it is essential to check the bulletin’s details to ensure that your bike is not affected. The bulletin provides information on the necessary repairs, including the required parts and labor.
If you own a Harley Davidson motorcycle, it is crucial to stay informed of any recalls or service bulletins that may affect your bike. As an authorized Harley Davidson dealer, it is our responsibility to inform our customers of any relevant information regarding their motorcycles. If you have received a notice of a recall or service bulletin, it is essential to take appropriate action as soon as possible to ensure that your motorcycle is safe to ride.
Harley Davidson Motor Mount Service Bulletin
As motorcycle enthusiasts, we know that Harley-Davidson is a top brand in the industry. However, even the best brands can have issues with their products. One such issue that has affected some Harley-Davidson models is the motor mount problem. Thankfully, Harley-Davidson has released a service bulletin to address this issue.
Understanding the Service Bulletin
A service bulletin, also known as a Technical Service Bulletin (TSB), is a document that identifies an unanticipated problem with a vehicle or part and provides a solution. TSBs are usually created by the manufacturer and sent to dealerships, auto repair shops, or vehicle owners. In the case of Harley-Davidson, the service bulletin regarding the motor mount problem was sent to dealerships.
The service bulletin includes information about the defect, the TSB number, and the TSB title. In the case of the motor mount problem, the TSB number is M-1287, and the TSB title is “Motor Mount Inspection and Replacement.” The service bulletin also includes instructions on how to identify the problem and how to fix it.
Identifying the Motor Mount Problem
The motor mount problem affects some Harley-Davidson models, including the Softail, Touring, and Dyna models. The problem occurs when the motor mount fails, causing the engine to vibrate excessively. This excessive vibration can lead to other issues, such as damage to other parts of the motorcycle.
To identify the motor mount problem, owners should look for signs of excessive vibration or unusual noises coming from the engine. If they notice these signs, they should take their motorcycle to a Harley-Davidson dealership or a qualified mechanic for inspection.
In conclusion, it is very important for Harley-Davidson owners to be aware of the motor mount problem and the service bulletin that addresses it. By understanding the problem and how to identify it, owners can take the necessary steps to keep their motorcycles running smoothly and safely.
Recalls and Solutions
As motorcycle enthusiasts, we know how important it is to keep our bikes in top condition. That’s why we want to make sure you’re aware of any recalls or safety issues that may affect your Harley-Davidson motorcycle. In this section, we’ll discuss the recall procedures and the solution to the motor mount issue.
Recall Procedures
If you own a Harley-Davidson motorcycle, it’s important to check for any recalls that may affect your bike. You can do this by visiting the Harley-Davidson USA website or by going to safecar.gov to get a free list of recalls and technical service bulletins.
If your bike is affected by a recall, it’s important to take action as soon as possible. Authorized Harley-Davidson dealerships will perform the necessary repairs at no cost to you. You’ll need to schedule an appointment with your local dealership and provide them with your VIN number to confirm if your bike is affected.
Solution to Motor Mount Issue
One recall that has affected some Harley-Davidson motorcycles is the Softail Shock Adjuster Safety Recall Campaign 0181. This recall affects certain 2018-2023 Softail® motorcycles, where fasteners on the rear shock absorber adjuster may fracture, potentially allowing the adjuster to contact the rear tire.
If your motorcycle is affected by this recall, the recommended solution is to perform the recall update per Service Bulletin M1603 or Service Bulletin M1604 to update the shock adjuster mounting hardware. Any affected rear shock assemblies in your service parts inventory must also be inspected.

In conclusion, it is very important to stay informed about any recalls or safety issues that may affect your Harley-Davidson motorcycle. By following the recall procedures and getting the necessary repairs done, you can ensure the safety and longevity of your bike.
Dealer’s Role and Customer’s Action
Role of Authorized Harley-Davidson Dealer
As an authorized Harley-Davidson dealer, it is very important for us to ensure that our customers’ motorcycles are in good working condition and meet all safety standards. In the case of the Harley-Davidson motor mount service bulletin, we are responsible for identifying affected motorcycles and performing the necessary repairs.
To do this, we will use the VIN list provided by Harley-Davidson to check if a customer’s motorcycle is affected by the service bulletin. If the motorcycle is on the list, we will connect a digital technician to the motorcycle’s ECM to check if the calibration is listed in Column A or B of the service bulletin. If it is, we will replace the front and rear motor mounts with updated parts.
We will also notify all owners of record of affected products with direction to arrange for the recall service. If you have any questions related to this recall, you can contact us at 800-664-7762 and select the appropriate prompts.
What Customers Should Do
If you own a Harley-Davidson touring motorcycle, it is important to check if your motorcycle is affected by the motor mount service bulletin. You can do this by contacting an authorized Harley-Davidson dealer and providing them with your motorcycle’s VIN number.
If your motorcycle is affected, you should arrange for the recall service as soon as possible. This will ensure that your motorcycle meets all safety standards and is in good working condition.
As a customer, it is important to keep your motorcycle well-maintained and to bring it to an authorized Harley-Davidson dealer for appropriate service and maintenance. This will help to ensure that your motorcycle stays in good working condition and meets all safety standards.
In conclusion, the authorized Harley-Davidson dealer plays a crucial role in identifying and repairing affected motorcycles under the motor mount service bulletin. As a customer, it is important to take action if your motorcycle is affected and to keep it well-maintained to ensure its safety and good working condition.
Additional Information
Warranty and Service Manual
It is very important to check your warranty and service manual before attempting any repairs or replacements on your Harley Davidson motorcycle. The warranty and service manual will provide you with the necessary information and guidelines for any repairs or replacements that may be required. It is important to follow these guidelines to ensure that your motorcycle is operating at its best and to avoid any potential issues that may arise from improper repairs or replacements.
Part Numbers and Models
When looking to replace a motor mount on your Harley Davidson motorcycle, it is important to ensure that you are using the correct part number for your specific model. Different models may require different motor mounts, so it is important to verify the correct part number before making any purchases. You can find the correct part number for your motorcycle in the service manual or by contacting your local Harley Davidson dealer.
Some of the models that may require motor mount replacements include Dyna models and FXDB models. If you are unsure if your motorcycle requires a motor mount replacement, it is best to consult your service manual or contact your local Harley Davidson dealer for assistance.
It is important to note that different motor mounts may have different specifications, such as size and material. It is important to ensure that you are using the correct motor mount with the correct specifications to ensure proper function and safety of your motorcycle.
Overall, it is important to carefully follow the guidelines provided in your warranty and service manual when making any repairs or replacements on your Harley Davidson motorcycle. By doing so, you can ensure that your motorcycle is operating at its best and avoid any potential issues that may arise from improper repairs or replacements.